What is the main purpose of explaining improvements in a 9 mark essay?

• A. To list as many improvements as possible without justification.
• B. To describe random features of the product.
• C. You need to explain how the improvements enable the job holder to do a better job.
• D. To criticize the project without giving benefits.

Answer: (C)

The point is to show how changes actually help someone do their job better by linking improvements to real outcomes. In a 9 mark essay you justify each improvement by explaining the resulting benefits—faster work, higher quality, fewer mistakes, easier training, or better decision-making—so the reader sees why the change matters. You might illustrate with examples like a streamlined workflow that saves time or a new tool that improves accuracy. The other options miss the aim because simply listing features, describing unrelated aspects, or criticizing without showing benefits doesn’t demonstrate how the improvements improve performance.